Consumers’ buying behaviour has changed dramatically in recent years – and it will continue to do so. New technological innovations are cropping up every minute, and international borders have long been open to businesses. Nowadays, all goods are available anywhere, at any time.
To help you keep up with these developments and offer consumers high-quality services and purchasing experiences across all channels, we will support you in addressing key strategic questions and developing omnichannel solutions. Our customers have access to a one-stop shopping solution for efficiently managed, scalable digital sales channels.
For customers in the fashion and lifestyle sector, Meyer & Meyer can assume operation of entire e-commerce platforms. The shop management offering includes modular services such as strategy development, performance management and newsletter marketing in different countries and languages, ongoing development and optimisation of the platform, plus category management and analytics.
We has an extremely scalable, high-performance e-commerce platform that is used by various renowned brands and retailers. The platform allows various brand-specific shops, B2C and B2B solutions and publishing formats in the front end to be linked to a single back-end solution. Which means it is more flexible and much quicker to roll out mobile applications or cross-channel functionality such as return-in-store, in-store payment and CRM functions in real time.
[Translate to Englisch:] Order Management System
[Translate to Englisch:] Unser Order Management System ist das Bindeglied für alle Backend-Prozesse. Hier verfügen wir über eine performante und innovative Lösung, die kundenspezifische Anforderungen berücksichtigt. Das Order Management integriert sämtliche Prozesse und Informationen und sorgt für die passende Versorgung der Logistik, des Customer Service und der Finance Dienstleistungen.
Our finance services include debtor and accounts receivable management, commercial dunning and transfer to collection agencies, and reliable handling of international VAT rules and regulations.
For a true omnichannel buying experience, bespoke customer service is essential. We offer multilingual and scalable phone, email, chat and social media services, which can be adapted to the specific tone and identity of your brand.
We can provide automated and manual e-commerce logistics, in Germany and abroad. From the electronic logging of goods and e-commerce-specific product attributes, to storage and picking, as well as complex solutions for product returns – we offer our customers a range of tailored, scalable solutions. This also includes efficient carrier management.